Shipping Policy
At Kaparti, each piece begins its journey after you place your order. Our jewelry is crafted made-to-order to ensure thoughtful design, reduce waste, and honor our artisans’ craft.
We Ship Worldwide
Wherever you are in the world, Kaparti is on its way to you. We ship to customers across the globe, including:
- Asia
- Europe
- North America
- Oceania
- And more 🌏
If your country isn’t listed at checkout or you're unsure, feel free to reach us at team@kapartiofficial.com
We’ll do our best to make it work.
Made-to-Order Crafting Time
Every Kaparti piece is made just for you. This means:
- 7–14 business days for us to handcraft your jewelry before it ships.
- You’ll receive an email once your order is on its way, with tracking details included.
This slower rhythm helps us ensure quality, reduce overproduction, and stay true to our values.
Shipping Options & Rates
Thailand (Domestic)
- EMS (2–3 business days)
- Free shipping on every order
International (Global)
- DHL Express (2–7 business days)
- Free shipping for orders over 350 EUR
- Express options available in selected countries
Note: Customs duties or import taxes may apply depending on your location and are the buyer’s responsibility.
Thoughtful Packaging
All orders come in eco-conscious, gift-ready packaging — beautiful enough to keep, minimal enough to align with our low-waste values.
Tracking & Delivery
Once shipped, you’ll receive a tracking number via email. We partner with reliable couriers to ensure your piece arrives safely.
If your order seems delayed or you need help tracking it, email us anytime at team@kapartiofficial.com — we’re here for you.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 7 days of delivery. We'll make it right with a fair solution whether that’s a replacement or refund
For repair options or long-term aftercare, visit our Care & After Support page.
For items damaged on arrival, see our Refund & Return Policy.
